FAQ's
FAQ'S
Your Questions Answered: Everything You Need to Know About Our Handmade Crystal Jewelry
DELIVERY
What is J’s Divine Jewelry Designs?
J’s Divine Jewelry Designs is a luxury handmade jewelry brand specializing in crystal necklaces that are both stylish and spiritually empowering. Each piece is handcrafted with care in Austin, Texas, using high-quality crystals and wire.
How long does it take to receive my jewelry?
Orders are processed within 1-2 business days. Once shipped, delivery takes about 3–7 business days via standard U.S. shipping.
Do you ship overseas?
Not at the moment. We currently ship within the United States.
QUALITY
What types of jewelry do you sell?
We offer handmade crystal necklaces. Our designs are perfect for crystal lovers, spiritual healing, and luxury gift-giving.
Where is your jewelry made?
All of our jewelry is handcrafted in Austin, Texas, using ethically sourced crystals and wire. Each item is made with the highest quality and intention.
What materials do you use in your luxury crystal jewelry?
We use natural crystals, gold-plated and sterling silver wire, and high-quality chains to create durable, radiant pieces that hold both beauty and energy.
CARE
How do I care for my handmade crystal necklace?
To preserve your necklace:
- Avoid water, sweat, and perfumes
- Store in a jewelry box or pouch
- Clean with a soft, dry cloth
RETURNS
What is your return policy for handmade jewelry?
Because each piece is custom and made with intention, all sales are final. If your necklace arrives damaged or incorrect, please contact us within 5 days for a resolution.